Items can be returned for a full refund within 14 days of receipt, provided they are returned unused and in their original condition. The customer will need to pay the cost of shipping for unwanted item(s).
In the case of faulty goods, or an incorrect or missing item, contact us within 14 days of receiving the order (by email, contact form, or phone) and let us know what has gone wrong. We will re-send the correct product or, if appropriate, refund the cost of the missing/faulty item. If a return of faulty or incorrect goods is needed, we will refund you the cost of postage for the return.
(for more detail see the returns policy at the bottom of the delivery and returns page)
